10 lines
2.0 KiB
HTML
10 lines
2.0 KiB
HTML
<?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
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<html xmlns="http://www.w3.org/1999/xhtml"><head><title>support</title><link rel="stylesheet" href="../../jargon.css" type="text/css"/><meta name="generator" content="DocBook XSL Stylesheets V1.61.0"/><link rel="home" href="../index.html" title="The Jargon File"/><link rel="up" href="../S.html" title="S"/><link rel="previous" href="superuser.html" title="superuser"/><link rel="next" href="surf.html" title="surf"/></head><body><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">support</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="superuser.html">Prev</a> </td><th width="60%" align="center">S</th><td width="20%" align="right"> <a accesskey="n" href="surf.html">Next</a></td></tr></table><hr/></div><dt><a id="support"/><dt xmlns="" id="support"><b>support</b>: <span xmlns="http://www.w3.org/1999/xhtml" class="grammar">n.</span></dt></dt><dd><p> After-sale handholding; something many software vendors promise but
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few deliver. To hackers, most support people are useless — because
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by the time a hacker calls support he or she will usually know the software
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and the relevant manuals better than the support people (sadly, this is
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<span class="emphasis"><em>not</em></span> a joke or exaggeration). A hacker's idea of
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‘support’ is a
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<span class="foreignphrase"><i class="foreignphrase">têete-à-têete</i></span> with the
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software's designer.</p></dd><div class="navfooter"><hr/><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="superuser.html">Prev</a> </td><td width="20%" align="center"><a accesskey="u" href="../S.html">Up</a></td><td width="40%" align="right"> <a accesskey="n" href="surf.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">superuser </td><td width="20%" align="center"><a accesskey="h" href="../index.html">Home</a></td><td width="40%" align="right" valign="top"> surf</td></tr></table></div></body></html>
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