23 lines
1.4 KiB
Plaintext
23 lines
1.4 KiB
Plaintext
bob
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n. At Demon Internet , all tech support personnel are called Bob. (Female
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support personnel have an option on Bobette ). This has nothing to do with
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Bob the divine drilling-equipment salesman of the Church of the SubGenius.
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Nor is it acronymized from Brother Of BOFH , though all parties agree it
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could have been. Rather, it was triggered by an unusually large draft of new
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tech-support people in 1995. It was observed that there would be much
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duplication of names. To ease the confusion, it was decided that all support
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techs would henceforth be known as Bob , and identity badges were created
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labelled Bob 1 and Bob 2. ( No, we never got any further reports a witness).
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The reason for Bob rather than anything else is due to a luser calling and
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asking to speak to Bob , despite the fact that no Bob was currently working
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for Tech Support. Since we all know the customer is always right , it was
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decided that there had to be at least one Bob on duty at all times, just in
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case. This sillyness snowballed inexorably. Shift leaders and managers began
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to refer to their groups of bobs. Whole ranks of support machines were set
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up (and still exist in the DNS as of 1999) as bob1 through bobN. Then came
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alt.tech-support.recovery , and it was filled with Demon support personnel.
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They all referred to themselves, and to others, as bob , and after a while
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it caught on. There is now a Bob Code describing the Bob nature.
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