In order to complete your rt installations you will first need to initialize the database by following these steps. Edit ${SYSCONFDIR}/rt3/RT_SiteConfig.pm and make the appropriate adjustments for your database environment and then run # rt-setup-database --dba --action init \ --prompt-for-dba-password Once the database has been initialized you will need to configure httpd. Instructions for configuring httpd can be found in ${PREFIX}/share/doc/rt3/README