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Updated FAQ to be more clear about fixes for connection issues

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This commit is contained in:
Mitchell McCaffrey 2020-04-10 11:22:18 +10:00
parent d8ddcd2cd5
commit e7e4100693
1 changed files with 21 additions and 7 deletions
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src/routes/FAQ.js
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@ -67,6 +67,23 @@ function FAQ() {
<Text my={1} variant="heading" as="h3"> <Text my={1} variant="heading" as="h3">
Ice connection failed / Connection failed. Ice connection failed / Connection failed.
</Text> </Text>
<Text variant="body2" as="p">
If you are getting a Connection failed error when trying to connect to
a game try these following things.
</Text>
<Text variant="body2">
<ol>
<li>Ensure your internet connection is working.</li>
<li>
If you are using an incognito or private browsing tab try using
normal browsing.
</li>
<li>
If both computers are on the same network try connecting them to
separate networks. For more info see below.
</li>
</ol>
</Text>
<Text mb={2} variant="body2" as="p"> <Text mb={2} variant="body2" as="p">
Owlbear Rodeo uses peer to peer connections to send data between the Owlbear Rodeo uses peer to peer connections to send data between the
players. Specifically the{" "} players. Specifically the{" "}
@ -86,17 +103,14 @@ function FAQ() {
permission even though we wouldn't be using it. To us that is a bad permission even though we wouldn't be using it. To us that is a bad
user experience so we have decided against it at this time. <br /> user experience so we have decided against it at this time. <br />
The good news is that Safari will still work if the two devices are The good news is that Safari will still work if the two devices are
connected to a seperate network as we make use of{" "} connected to a separate network as we make use of{" "}
<Link href="https://en.wikipedia.org/wiki/Traversal_Using_Relays_around_NAT"> <Link href="https://en.wikipedia.org/wiki/Traversal_Using_Relays_around_NAT">
TURN TURN
</Link>{" "} </Link>{" "}
servers which will handle the IP sharing and are not blocked by servers which will handle the IP sharing and are not blocked by
Safari.{" "} Safari. So if you're seeing errors and are on the same network as the
<strong> other person if possible switch to separate networks and try again.
So if you're seeing errors and are on the same network as the other For more information about Safari's restrictions on WebRTC see this{" "}
person if possible switch to seperate networks and try again.
</strong>
. For more information about Safari's restrictions on WebRTC see this{" "}
<Link href="https://bugs.webkit.org/show_bug.cgi?id=173052"> <Link href="https://bugs.webkit.org/show_bug.cgi?id=173052">
bug report bug report
</Link>{" "} </Link>{" "}